GMC, Chevrolet recall 24V839000 - Software
NHTSA · November 7, 2024
- NHTSA recall campaign 24V839000 (Gmc, Chevrolet), reported .
- Potentially affected vehicles: 77,824.
- Component: Software.
- Details as of ; the linked official notice is authoritative for lot codes, VINs, and remedies.
- Agency
- NHTSA
- Posted
- Recalling firm
- General Motors, LLC
- Source ID
- 24V839000
How this recall compares
- NHTSA's recalls file lists 527 recall campaigns from General Motors, LLC since 2010, 33 of them reported in 2024.
- At 77,824 vehicles, it is larger than 92% of the 1,073 NHTSA campaigns from 2024 with a count of potentially affected vehicles.
Defect
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Consequence
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Corrective action
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Affected vehicles
| Make | Model | Year |
|---|---|---|
| Chevrolet | Equinox | 2022 |
| Chevrolet | Express | 2023 |
| Gmc | Savana | 2022 |
| Gmc | Savana | 2023 |
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