Mercedes-Benz recall — Instrument Cluster/Panel
NHTSA · December 13, 2024
- NHTSA recall campaign 24V930000 (Mercedes-Benz), reported .
- Potentially affected vehicles: 697.
- Component: Instrument Cluster/Panel.
- Details as of ; the linked official notice is authoritative for lot codes, VINs, and remedies.
- Agency
- NHTSA
- Posted
- Recalling firm
- Daimler Vans USA, LLC
- Source ID
- 24V930000
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Corrective action
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Affected vehicles
| Make | Model | Year |
|---|---|---|
| Mercedes-Benz | Sprinter 1500 | 2019 |
| Mercedes-Benz | Sprinter 1500 | 2020 |
| Mercedes-Benz | Sprinter 1500 | 2021 |
| Mercedes-Benz | Sprinter 2500 | 2020 |
| Mercedes-Benz | Sprinter 2500 | 2021 |
| Mercedes-Benz | Sprinter 2500 | 2022 |
| Mercedes-Benz | Sprinter 3500 | 2019 |
| Mercedes-Benz | Sprinter 3500 | 2020 |
| Mercedes-Benz | Sprinter 3500 | 2021 |
| Mercedes-Benz | Sprinter 3500 | 2022 |
| Mercedes-Benz | Sprinter 4500 | 2019 |
| Mercedes-Benz | Sprinter 4500 | 2020 |
| Mercedes-Benz | Sprinter 4500 | 2021 |
| Mercedes-Benz | Sprinter 4500 | 2022 |
80 make/model/year rows in the campaign; showing the first 60 distinct.
Related: Vehicle recalls · All recall events