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Mercedes-Benz recall — Traction Battery

NHTSA · February 7, 2025

Agency
NHTSA
Posted
Recalling firm
Mercedes-Benz USA, LLC
Source ID
25V050000

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Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence

A vehicle fire while parked or driving can increase the risk of injury.

Corrective action

Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

Affected vehicles

MakeModelYear
Mercedes-BenzEqb 2502022
Mercedes-BenzEqb 2502023
Mercedes-BenzEqb 2502024
Mercedes-BenzEqb 250+2025
Mercedes-BenzEqb 300 4Matic2022
Mercedes-BenzEqb 300 4Matic2023
Mercedes-BenzEqb 300 4Matic2024
Mercedes-BenzEqb 350 4Matic2022
Mercedes-BenzEqb 350 4Matic2023
Mercedes-BenzEqb 350 4Matic2024

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