Polestar recall — Software
NHTSA · April 25, 2025
- NHTSA recall campaign 25V280000 (Polestar), reported .
- Potentially affected vehicles: 27,816.
- Component: Software.
- Details as of ; the linked official notice is authoritative for lot codes, VINs, and remedies.
- Agency
- NHTSA
- Posted
- Recalling firm
- Polestar Automotive USA, Inc.
- Source ID
- 25V280000
Defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Corrective action
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Affected vehicles
| Make | Model | Year |
|---|---|---|
| Polestar | Polestar 2 | 2021 |
| Polestar | Polestar 2 | 2022 |
| Polestar | Polestar 2 | 2023 |
| Polestar | Polestar 2 | 2024 |
| Polestar | Polestar 2 | 2025 |
Related: Vehicle recalls · All recall events