Lincoln Nautilus recall 25V337000 - Software
NHTSA · May 23, 2025
- NHTSA recall campaign 25V337000 (Lincoln), reported .
- Potentially affected vehicles: 30,679.
- Component: Software.
- Details as of ; the linked official notice is authoritative for lot codes, VINs, and remedies.
- Agency
- NHTSA
- Posted
- Recalling firm
- Ford Motor Company
- Source ID
- 25V337000
How this recall compares
- NHTSA's recalls file lists 890 recall campaigns from Ford Motor Company since 2010, 153 of them reported in 2025.
- At 30,679 vehicles, it is larger than 85% of the 994 NHTSA campaigns from 2025 with a count of potentially affected vehicles.
Defect
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
Consequence
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
Corrective action
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
Affected vehicles
| Make | Model | Year |
|---|---|---|
| Lincoln | Nautilus | 2024 |
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