Home › Recall events › Lincoln recall — Software

Lincoln recall — Software

NHTSA · May 23, 2025

NHTSA recall campaign 25V337000 (Lincoln), reported May 23, 2025.
Potentially affected vehicles: 30,679.
Component: Software.
Details as of July 25, 2026; the linked official notice is authoritative for lot codes, VINs, and remedies.

Agency: NHTSA
Posted: May 23, 2025
Recalling firm: Ford Motor Company
Source ID: 25V337000

Defect

Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.

Consequence

A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.

Corrective action

The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.

Affected vehicles

Make	Model	Year
Lincoln	Nautilus	2024