Mercedes-Benz recall — Video (Touch)Screen/Monitor/Unit

NHTSA · July 11, 2025

• NHTSA recall campaign 25V463000 (Mercedes-Benz), reported July 11, 2025.
• Potentially affected vehicles: 43,422.
• Component: Video (Touch)Screen/Monitor/Unit.
• Details as of July 25, 2026; the linked official notice is authoritative for lot codes, VINs, and remedies.

Agency

NHTSA

Posted

July 11, 2025

Recalling firm

Daimler Vans USA, LLC

Source ID

25V463000

NHTSA campaign →

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Corrective action

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Affected vehicles

Related: Vehicle recalls · All recall events