Jeep recall — Head Restraint
NHTSA · July 17, 2025
- NHTSA recall campaign 25V472000 (Jeep), reported .
- Potentially affected vehicles: 121,398.
- Component: Head Restraint.
- Details as of ; the linked official notice is authoritative for lot codes, VINs, and remedies.
- Agency
- NHTSA
- Posted
- Recalling firm
- Chrysler (FCA US, LLC)
- Source ID
- 25V472000
Defect
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Corrective action
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Affected vehicles
| Make | Model | Year |
|---|---|---|
| Jeep | Grand Cherokee | 2023 |
| Jeep | Grand Cherokee | 2024 |
| Jeep | Grand Cherokee L | 2023 |
| Jeep | Grand Cherokee L | 2024 |
Related: Vehicle recalls · All recall events