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New Flyer recall — Traction Battery

NHTSA · September 19, 2025

Agency
NHTSA
Posted
Recalling firm
New Flyer of America, Inc.
Source ID
25V631000

NHTSA campaign →

Defect

New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.

Consequence

A short circuit in a high voltage battery increases the risk of a fire.

Corrective action

Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer will notify owners on or about 6/15/2026. Phase 3 will include 120 buses. New Flyer will notify owners on or about 9/16/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.

Affected vehicles

MakeModelYear
New FlyerXe352019
New FlyerXe352021
New FlyerXe352022
New FlyerXe352023
New FlyerXe352024
New FlyerXe352025
New FlyerXe402021
New FlyerXe402022
New FlyerXe402023
New FlyerXe402024
New FlyerXe402025
New FlyerXe602021
New FlyerXe602022
New FlyerXe602023
New FlyerXe602024
New FlyerXe602025

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