Jeep recall — Software
NHTSA · October 17, 2025
- NHTSA recall campaign 25V710000 (Jeep), reported .
- Potentially affected vehicles: 24,238.
- Component: Software.
- Details as of ; the linked official notice is authoritative for lot codes, VINs, and remedies.
- Agency
- NHTSA
- Posted
- Recalling firm
- Chrysler (FCA US, LLC)
- Source ID
- 25V710000
Defect
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash.
Corrective action
Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
Affected vehicles
| Make | Model | Year |
|---|---|---|
| Jeep | Wrangler 4Xe | 2023 |
| Jeep | Wrangler 4Xe | 2024 |
| Jeep | Wrangler 4Xe | 2025 |
Related: Vehicle recalls · All recall events