Home › Recall events › Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn…
Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
CPSC · February 26, 2026
- Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury — CPSC recall announced .
- Hazard: The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or….
- Units affected: About 651,145 (In addition, about 96,530 were sold in Canada).
- Remedy: Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a….
- Details as of ; the linked official notice is authoritative for lot codes, VINs, and remedies.
- Agency
- CPSC
- Posted
- Status
- Consumers should stop using the recalled steam cleaner…
- Source ID
- 26283
Description
This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.
- Products
- Dupray Neat Steam Cleaners
- Sold at
- Online at dupray.com and in stores and online at Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150.
- Incidents
- The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage.
Related: Product recalls · All recall events